Episode 92: What Successful Owners Change About Themselves And Why

What is your purpose?

In this podcast, Brian explores how to stay causative over your career and the attributes necessary to own and run a successful private practice. He inspires his audience to not shy away from risks and challenges and to color outside the lines in this game of life. He implores his listeners to take a closer look at themselves and to ask “why” instead of “how.” Check it out to learn how to evolve into the best executive you can be.


  • The difference between patient care advocacy, versus “customer service” at front desk – don’t script your team but listen to how they advocate and care for the patients. 
  • You need a 5-phase hiring process. Bringing the right people into your group is crucial to the patient care advocacy culture.
  • There are three important attritubes to being a successful practice owner: being able to think outside the box (i.e. think like an entrepreneur); be willing to expand your executive skills and be a better leader, and be willing to grow both personally and professionally.  
  • YOU alone determine your own success in life and it’s okay to want more and to color outside the lines.
  • People and communication are crucial to building a successful clinical team – “you are only as good as the people you surround yourself with.”
  • Physical Therapists in general are risk-averse and conservative individuals, yet they are last in line to get themselves help.
  • A good executive can observe, decide, and act. They stop asking how’s and why’s and begin asking what’s. They stop second guessing themselves. 
  • Don’t lose your ability to evaluate others based on who they are and why they do what they do. Everyone wants to tell you what they do and how they do it, but that is less important than their why. 
  • Q & A with yourself is your greatest downfall and runs the highest risk for failure. Trying to stay inside the lines is subjecting yourself to a life of mediocrity not exceptionalism. To be truly exceptional, you need to take risks and be an entrepreneur knowing that you only have to be right 51% of the time and don’t make any ship sinking decisions.
  • All great business leaders learn more about people than they do mechanics. Knowing who to surround yourself with and who to trust is one of the top three most vital characteristics of a good executive.  

 As always, thanks for listening – sharing is caring so if you love our podcast please subcribe and share with others! Remember, Meg Academy is here to pick up where physical therapy school left off and give you the feeling of having what’s better than an MBA because the content is specific to Private Practice. If you want more personal attention, please contact us at  727-268-8500 x 102 or email us at info@megbusiness.com or visit our website at www.megbusiness.com to schedule your own free, no-obligation practice assessment call.

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