Episode 135: Personnel Management Through Statistics & Metrics

On this podcast, Brian begins by pausing to reminisce on his realizations about becoming a true CEO with work/life balance. He inspires his audience to lead by example, evaluate what type of private practice owner they are, and work backwards from their products to find which stats & metrics they need to accomplish them. If you’re seeking a positive change, start with yourself and learn how important stats & metrics are for physical therapy staff management and leadership.  

Episode at a glance: 

  • Your greatest challenge in physical therapy is always the personnel 
  • Acknowledge the person, and validate the performance 
  • Who you are is more important than what you accomplish 
  • Don’t get reasonable with your staff 
  • Your accounts receivable should never be over 15% over 90 days old (Billing metric) 
  • Make sure your staff knows how the statistics stack up in the overall company 
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