Episode 64: How to Hire, Train & Retain the Ideal Clinician

There are three types of clinicians. These clinicians are categorized based on experience: New grad, the advanced therapist, and the veteran therapist. Today we’re focusing on the new grad. The new grad is defined as a physical therapist who is 1-3 years out of school. They come out of school still high on the learning and high on the mentoring curve and are really focused on wanting to become the best therapist they can be. They’re seeking professional growth through continuing education outside the office and professional enhancement inside the office, therefore, a continuing education program is simply not enough these days. The top private practices across the country already know this and have solved this by creating internal mentorship programs for their new grad hires. This week we’re talking about how to best hire, train and retain the new grad therapists. But, this is only part one of a three-part series of podcasts in which we’ll be discussing all three of these different types of therapists and how best to hire, train and retain them.


  • Think about your practice and caseload and ask if it’s the right environment for a new grad? Make sure you’re putting someone in a good learning environment. New grads are seeking mentorship, continuing education. These are important to have if you’re looking to attract new grads.
  • Every new grad that you hire should have a mentor.
  • New grads want to know that they are a better therapist this year than they were last year. Set up professional enhancement days, encourage them to use their continuing education budget for live training opportunities as opposed to online courses.
  • The ad should open with a question. Create mystery that they want to know more about. You’ll get more therapists interested in knowing more about your practice by creating intrigue.
  • Don’t give them all the information about the position until you are certain they would accept the role at that time.
  • People have the highest job satisfaction based on who they work with.
  • Follow the five-step hiring process.
  • Training is enhancing someone’s skill set. Skill comes from application, not from regurgitation.
  • You need a post-orientation checklist that gets done in the first week of employment so that they understand and can duplicate what they’ve learned.
  • Two ways to hold people in accountability: self-accountability and qual-checking.
  • Good staff members – aide, clinician, FDC, are grown not found.

Worth Checking out

If you’re looking for more strategies to hire and retain the best clinicians for your practice, contact us for a free practice assessment with Brian or one of our coaches.

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