Editors Note: We moved our publish date of this podcast, which was initially scheduled as episode 41 because we were so excited about it. Apologies for the confusion on the mention of it as Episode 41 in the recording!
One of the biggest struggles some physical therapy owners have is the inability to motivate their staff. This week, on the heels of some practice evaluations, we’re chatting about the reasons for this.
Being a business/practice owner is not the same as being an employee no matter what position they hold in your company. They are still going to think differently and lean differently, they will in fact be leaning to one side, the side that is self-preservation. One of the most common encounters I have when I am called upon by to go out and do a practice evaluation is a practice owner who is still operating from the worker point of view. This week we share how to get out of the employee mindset and be an owner, and how to motivate your staff.
Episode at a glance:
- Know the difference between appreciation and validation or acknowledgments
- Use 10 min meetings once per week then after 90 days, once per month.
- Avoid micromanagement.
- Give merit-based acknowledgements in the staff meetings in front of the group. However, don’t overdo it.
- Make sure you have a bigger game for everyone to aspire to.
Brian Gallagher, PT is the founder and CEO of MEG Business Management, LLC. He has more than 27 years of experience in the field of rehabilitation and 19 years in business and specializes in Physical Therapy practice management and executive coaching nationwide. As a licensed business management consultant, Brian has helped hundreds of business owners nationwide improve their business operations through proper restructuring to achieve improved systems of efficiency and productivity as well as marketing and sales with effective public relations which have proven results for double-digit growth year-over-year with businesses around the country.