Episode 104: How to Help Your Patients with Telehealth Services (Feat. Daniel Seidler, PT)

We’re shuffling things around a bit this week so we can provide you the most relevant information that’s going to help you in light of the environment surrounding the growing Coronavirus concerns and pandemic. Up until recently, telehealth was a largely unknown thing.  We’ve invited Daniel Seidler, PT, founder of Tele PT Solutions to talk about how to get started and some basics to know if you’re interested in offering telehealth services. Daniel is a successful private practice owner turned telehealth consultant. After implementing telehealth services with a large PT group, Daniel now consults other practices on how to add telehealth services within their own business. He is committed to bridging the gap between practice owner, technology and people; and now, more than ever, is an excellent time to explore ways to best serve your patients during this global health crisis. 

KEY TAKEAWAYS

  • Practices are currently looking to minimize the number of missed visits, and keep their staff busy and keep practice running. Telehealth allows you to have contact between patients and providers. 
  • Many practices are moving to a model that replaces cancelations and no shows. 
  • With the right telehealth platform, you can treat patients from home or consult/screen them remotely.
  • Every state has different telehealth regulations – you can look at the state practice acts here:. Most states you can treat from anywhere, but you need to be licensed in the state where your patients are.
  • Telehealth typically has 30 minute sessions because it’s all one on one, versus 55-60 minute in office visits, 45 minute evaluations. 
  • Coverage and reimbursements are different – but many states have parity. This means coverage and/or reimbursement is the same as if the patient were being seen in office.
  • Many owners who have succeeded having telehealth in their practice started offering the service as a cash-based service. 
  • There are some forces in play to pressure Medicare to cover telehealth services from the administration, as well as APTA and PPS. This will allow people who need services to continue receiving care. 
  • What are the consequences of us not doing anything when we know we could? People notice those who go above and beyond to provide care to their public regardless of whether you get paid. 
  • PTA should not be treating patients from their own home, but if they are in an office supervised by a PT they can perform remote telehealth services. 
  • You do need a HIPAA compliant platform – meaning the technology you’re using to connect with the patient. There are telehealth platforms that do this and are secure. 
  • Telehealth complements your care, it does not replace it. All of healthcare and medicine is going to skew towards this in the next few years. 

About Daniel Seidler, PT

Daniel has a Masters in Physical Therapy from Columbia University and has been practicing since 1996. He is the founder and former owner of WSPT in the Bronx, NY. He specializes in treating back pain and chronic pain conditions. Daniel is an innovator in the delivery of Physical Therapy and a national leader in Telehealth PT.

You can reach Daniel via email.  

Worth Checking Out

In the meantime, if you have any questions about how to manage your practice during this pandemic, please reach out to us. We’re here to help give you the information you need to effectively manage your personnel and your business during this time of crisis.

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