This week, we’re joined by Ali and Denise from our MEG Billing team to talk about how to have successful billing to increase your revenue in your practice. Whether you outsource your billing, or if you’re managing your billing in house – you know that getting paid is one of those top three challenges of any owner. So, we’re sharing what has helped the clients we work with be successful with their billing, and some recent changes to NCCI coding, and why communication is so key to the success of any partnership.
Episode at a glance:
- The top three challenges of so many clients are marketing, recruiting, and getting paid.
- 37% of all appeals, denials, and rejections happen at the front desk. This is usually because of a lack of policies and procedures, poor patient registration, or benefit verification. Training can help these recurring problems.
- Another change per Ali: if billing for manual therapy, you need to afix a 59 modifier to bill with an initial evaluation. Make sure your documentation represents this so that it doesn’t get rejected or held up for medical records review.
- Most billing software is equipped to handle these edits and changes.
Brian Gallagher, PT is the founder and CEO of MEG Business Management, LLC. He has more than 27 years of experience in the field of rehabilitation and 19 years in business and specializes in Physical Therapy practice management and executive coaching nationwide. As a licensed business management consultant, Brian has helped hundreds of business owners nationwide improve their business operations through proper restructuring to achieve improved systems of efficiency and productivity as well as marketing and sales with effective public relations which have proven results for double-digit growth year-over-year with businesses around the country.