Our employees are people and as we all know; people, in general, are resistant to change. I read an article last week about how more now than ever before people are being labeled with having Neophobia. Defined as “the fear of anything new, and it can be an especially persistent and abnormal fear. In its milder form, it can manifest as the unwillingness to try new things or break from routine.” How do you get your staff on board to make necessary changes in your private practice when they’re afraid of change?
Episode at a glance:
- All business owners have a combination of Entrepreneurship, Manager, and Technician personalities in varying degrees as stated by Michael Gerber in the E-Myth Revisited.
- As the owner/entrepreneur/manager of the practice, it is our job to refocus our staff to the reasons why we are doing what we do and the products/results we are getting because of what we do.
- If you find yourself in the “need for change,” it’s not too late to start.
- It is your job as the CEO to protect the group against those who operate with counter intentions against the leadership.
Brian Gallagher, PT is the founder and CEO of MEG Business Management, LLC. He has more than 27 years of experience in the field of rehabilitation and 19 years in business and specializes in Physical Therapy practice management and executive coaching nationwide. As a licensed business management consultant, Brian has helped hundreds of business owners nationwide improve their business operations through proper restructuring to achieve improved systems of efficiency and productivity as well as marketing and sales with effective public relations which have proven results for double-digit growth year-over-year with businesses around the country.