Episode 307: Real Talk on Contract Negotiations

Let’s have some fun with this topic. Don’t fear the “confrontation” of it – go in with confidence, certainty and conviction! Take out the guesswork and do all of your preparation before you even pick up the phone for the conversation. 

Episode at a glance:

  • Data collection and leverage
  • Understand their viewpoint
  • Have specialized services and programs
  • Patient letters and Net Promoter Score
  • Role play of the conversation
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