Episode 126: Telehealth Best Practices – Are You Asking the Right Questions?

Brian starts this podcast with a wake-up call to his listeners to get them back to the core of personal integrity in the practice. He then delves into the meat of what you need to know for Telehealth. He uses the APTA as a resource to support the value of Telehealth and to communicate the to-do list for implementing it during the pandemic (and even beyond). Remember, if you want to be the best practice in Telehealth, you need to ask the right questions.  

Key Takeaways/Points 

  • Owning up to your mistakes builds character. Your word means something 
  • Stand by your commitments 
  • Exchange in abundance (with your patients AND staff) 
  • The APTA does support Telehealth – through the pandemic and beyond 
  • Do the research on your state’s policies and position on Telehealth 
  • Call your liability insurance & malpractice carriers to make sure you’re covered for Telehealth 
  • Consent for Telehealth isn’t just a signature – the patient needs to be fully informedYou need to keep your Compliance and ethics in 
  • HIPAA privacy & security MUST be held in with Telehealth  
  • There are plenty of studies that demonstrate that Telehealth services are as effective and successful as hands-on 
  • Share with your staff that you’ve done your homework on Telehealth  


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