Episode 114: Best Practices For a Safe Reopening

Brian kicks off this podcast by acknowledging the undeniable paradigm shift that has happened due to COVID-19: we can no longer operate as we did in the pre-pandemic world. Brian covers topics ranging from the importance of investing in your staff, communication and management as an owner, the PPP fund, and necessary environmental guidelines. Tune in to this tool-heavy podcast to gain a broad perspective of the aspects of your business that you will need to update from the pre-pandemic environment, to the post-pandemic.

Key Takeaways/Points

  • Your #1 responsibility is to manage the expectations of your staff and your patients as you reopen
  • You must communicate with your staff! You cannot manage over disagreement
  • 15-20% of your yearly production should be Telehealth in this new world
  • There’s no recovery after this PPP ends – scale up appropriately and do what is in the best interest of your staff
  • Paycheck Protection Program Loan Forgiveness Application – Click Here
  • Do a cash-flow projection going all the way out to October 1st
  • Develop a system of policies to create a safe environment in your clinic
  • Follow CDC guidelines
  • Have your policies written, and be able to show that you safely opened for business
  • Now is the time to invest in your brand (Marketing!)
  • Check out our Community Care Flyer (included in our Policy & Procedure Playbook)
Paycheck Protection Program Loan Forgiveness Application
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