Whether you’re already the owner of a private practice or looking to jumpstart a PT business, there’s one group of tools you may have overlooked: Internal communication systems. These systems can seriously increase employee productivity, and it’s something we use at MEG to provide better service to the PT clients we serve.
That said, better service externally is only one of the benefits of internal communications. Integrated tools like these help build your business from the ground up.
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What Shared Communication Does for Your Practice
The primary purposes of physical therapy internal communication systems are to:
- Boost morale and increase employee productivity
- Provide an avenue for you to address staff concerns and questions
- Keep current and future employees informed about any changes in the works
- Support the transfer of files, training materials, and information securely between teams
These systems can range from well-known messaging platforms like Slack (our favorite) to targeted surveys designed to gauge employee satisfaction. The suite of tools you select from will vary depending on your needs as a PT practice, but some of the most useful we recommend for a private practice are:
- A company-wide intranet for secure file sharing and quick document access
- Secure instant-messaging platforms for keeping in touch quickly, from anywhere
- An onboarding platform for new hires that helps them hit the ground running.
Ultimately, the network you develop in-house should help you build a successful foundation for your practice to keep growing. Plus, transparency in shared communication with your employees can help eliminate bottlenecks that could currently be holding you back from success.
How to Get Started: Integrating Systems Into Your Practice
If you’re just starting to evaluate how you want to structure your physical therapy practice, building shared communication platforms now will give you the foundation necessary for future growth. However, if you already have an established practice, it’s never too late to add in any modules you might need.
- Be aware that with any new technology comes the potential for pushback from existing employees – so plan for an adoption strategy.
- Future hires will benefit from the work you put in now, but to get to that point, you may have to actively work with your existing talent.
- Make the transition appealing to increase employee productivity during the process rather than reaching a stalling point.
Incentives for the quick adoption of new systems can be as simple as an employee recognition board. Regardless of the reward, the side effect should have a positive impact on overall workplace satisfaction. A PT practice looking to expand will run into growing pains if they don’t execute this step successfully.
Leadership and Growth Begin With You!
When exploring the idea of starting (or growing) a private practice, the additional ins and outs of running a successful business can seem daunting at first. From personnel to operations to structure to overall environment – there’s a lot to get a handle on!
Fortunately, the leadership skills you need to run a great business will also come in handy during the onboarding process for your internal communications systems. That said, training for physical therapy leadership is different from a typical business—which is where MEG Academy comes in.
We understand the unique needs of practice owners, so we’ve developed courses and packages specifically for PT professionals that touch on every aspect of your business.
Learn more by speaking directly with our team or request an exclusive sneak peek into MEG Academy to get started!
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